FAQ

📋 Frequently Asked Questions — FAQ

💡 Shipping & Delivery

Yes! We proudly offer fast and reliable shipping to all EU countries.

No, unfortunately, we don’t ship to North and South America, Africa, or Oceania.

Standard delivery time is 10-15 business days, depending on your location within Europe.

Yes, we offer free shipping on all orders — no minimum purchase required.

🔒 Payments & Security

Absolutely. Our store uses SSL encryption and trusted payment gateways to ensure your data stays safe.

We accept Visa, MasterCard, PayPal, and cryptocurrency payments. For crypto transactions, we provide you with our secure wallet address upon checkout.

Simply select “Crypto Payment” during checkout. Once the order is placed, you’ll receive our wallet address. After confirming your transaction, your order will be processed and shipped as usual.

💳 Orders & Returns

Orders can be modified or canceled within 3 hours of placement. Please read our Refund Policy or contact our support team as soon as possible.

We offer a 30-day money-back guarantee. If you’re not satisfied, you can return the item in its original condition. for more details, visit Return Policy.

📦 Product Information

Yes. All our products are carefully selected, inspected, and shipped directly from trusted suppliers.

Of course! Each product page includes detailed descriptions, photos, and specifications. If you need more info, feel free to contact us.

💬 Customer Support

You can reach us anytime via our Contact Us page or email: support@magzora.com — we aim to reply within 24 hours.

Our support team is available Monday to Friday. Weekend inquiries will be answered on the next business day.

🔐 Privacy Policy

We take your privacy very seriously. Your personal data is securely stored and processed only for order handling, shipping, and customer support purposes. You can read more about our Privacy Policy.

No, we do not sell, trade, or rent your personal information. Data is only shared with trusted partners involved in payment and shipping processes, strictly under GDPR compliance.

Yes, you have full control over your personal data. If you wish to have your data removed from our system, please contact us at support@magzora.com.